A Little About Us
Fiona & Co. is an Australian online fashion retailer created with a simple idea: finding clothes that look good, feel comfortable, and don’t make getting dressed harder than it needs to be.
We focus on easy, flattering pieces for real life. Think lunches, weekends away, work days, dinners, and those mornings where somehow a full wardrobe still feels like “nothing to wear”.
As an online retailer, we carefully select styles we believe offer a good mix of comfort, versatility, and value. No complicated fashion rules and no need to chase every trend, just pieces designed to make everyday dressing feel a little easier.
30-Day Return Guarantee
Your satisfaction is our focus. Our 30-day return policy guarantees you maximum flexibility and the best shopping experience
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Frequently asked questions
How long does delivery take?
We know waiting for a new outfit is never the fun part, so we aim to get every order on its way as quickly as possible. Orders are usually processed and dispatched within 1–3 business days. Once dispatched, delivery generally takes around 8–12 business days within Australia.
As soon as your order is on the way, we'll send you a shipping confirmation with tracking details. Please keep in mind that delivery times can occasionally vary during busy periods, public holidays or for more remote locations.
What if the item doesn't fit?
No worries — we understand that shopping for clothing online can sometimes be a little tricky. If something isn't quite right, please contact us at info@fionaco.com and we'll be happy to help you with the available return options.
We recommend getting in touch before sending anything back so our team can provide you with the correct instructions and make the process as simple as possible.
How do I choose the correct size?
You'll find a size guide on the product page whenever sizing information is available. We recommend checking the measurements before ordering rather than relying only on the size you normally wear, as fits can differ slightly between styles.
If you're between sizes or simply aren't sure, feel free to email us at info@fionaco.com before ordering. We'd much rather help you choose the right size the first time.
How can I track my order?
Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking information.
It can sometimes take a little while for the tracking page to show its first update after your parcel has been handed over to the carrier, so don't worry if you don't see movement straight away.
If you haven't received your tracking details or have a question about your delivery, just contact us at info@fionaco.com.
What payment methods do you accept?
We accept a range of secure payment methods, which will be displayed at checkout depending on your device and location.
All payments are processed through secure payment providers, and Fiona & Co. does not store your full payment card details.
How can I contact customer support?
We're an online Australian fashion retailer, and our customer care team is always happy to help with questions about products, sizing, orders, returns or deliveries.
You can reach us at info@fionaco.com. We aim to respond as quickly as possible, usually within 1–2 business days.
Whether you're checking a size before ordering or wondering where your parcel is, don't hesitate to get in touch — we're here to help.
Free Shipping
We offer free shipping for maximum customer comfort. Your satisfaction is important to us, which is why we offer smooth and free delivery.
30-Day Return Guarantee
Your satisfaction is our focus. Our 30-day return policy guarantees you maximum flexibility and the best shopping experience.
100% Secure Payment
We offer a variety of secure payment options. Pay easily and enjoy a safe shopping experience.